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GLENDALE CARE CENTER

All other Nursing Homes USA

General
City	GLENDALE	vs	0.1% Nursing Homes USA have GLENDALE
State attribute explanation	AZ	vs	0.9% Nursing Homes USA have AZ	compare AZ Nursing Homes USA
Street	4704 WEST DIANA AVENUE
Zip Code	85302
Phone	6232473949
Overall Star Rating	3 (0.11 lower than average)	vs	3.11	Compare similar Overall Star Rating (3)
Health Inspections Star Rating	2 (0.83 lower than average)	vs	2.83	Compare similar Health Inspections Star Rating (2)
Nurse Staffing Star Rating	4 (0.83 higher than average)	vs	3.17	Compare similar Nurse Staffing Star Rating (4)
Quality Measures Star Rating	3 (0.31 lower than average)	vs	3.31	Compare similar Quality Measures Star Rating (3)
RN Only Star Rating	4 (0.83 higher than average)	vs	3.17	Compare similar RN Only Star Rating (4)
Number of Certified Beds	196 (87.06 higher than average)	vs	108.94	Compare similar Number of Certified Beds (196)
Total Number of Residents	92 (0.75 higher than average)	vs	91.25	Compare similar Total Number of Residents (92)
Percent of Occupied Beds	47 % (36.65 % lower than average)	vs	83.65 %	Compare similar Percent of Occupied Beds (47) %
Health Survey Date	8/18/2011
Fire Survey Date	8/24/2011
Sprinkler Status	Partially Sprinklered	vs	8.5% Nursing Homes USA have Partially Sprinklered
Program Participation	Medicare And Medicaid	vs	91.5% Nursing Homes USA have Medicare and Medicaid	compare Medicare and Medicaid Nursing Homes USA
Type of Ownership	For Profit - Corporation	vs	56.7% Nursing Homes USA have For profit - Corporation	compare For profit - Corporation Nursing Homes USA
Located Within a Hospital?	No	vs	93.6% Nursing Homes USA don't have Located Within a Hospital?	Compare similar don't have Located Within a Hospital?
Multi Nursing Home Ownership?	Yes	vs	54.9% Nursing Homes USA have Multi Nursing Home Ownership?
Resident and Family Councils	RESIDENT	vs	66% Nursing Homes USA have RESIDENT
Continuing Care Retirement Community?	No	vs	90.9% Nursing Homes USA don't have Continuing Care Retirement Community?
Quality Indicator Survey?	Yes	vs	31.3% Nursing Homes USA have Quality Indicator Survey?
Special Focus Facility?	No	vs	99% Nursing Homes USA don't have Special Focus Facility?
Civil Money Penalty Count	1 (57.16 lower than average)	vs	58.16
Total Enforcement Actions Count	2 (54.31 lower than average)	vs	56.31
# of deficiencies	15

Staff Information
Number of Residents	92 (0.62 higher than average)	vs	91.38
Number of RN Hours Per Resident Per Day	0.88 (0.11 higher than average)	vs	0.77
Number of LPN/LVN Hours Per Resident Per Day	1.12 (0.28 higher than average)	vs	0.84
Total Number of Licensed Staff Hours Per Resident Per Day	2 (0.41 higher than average)	vs	1.59
Number of CNA Hours Per Resident Per Day	0.08 (5.41 lower than average)	vs	5.49
Number Therapy Hours Per Resident Per Day	0.08 (0.02 lower than average)	vs	0.10

Environmental Deficiencies
Deficiency #1		Scope: Some level Of Harm: 2 deficiency: Make Sure That A Working Call System Is Available In Each Resident's Room Or Bathroom And Bathing Area. survey Date: 05/21/2010 date Of Correction: 07/21/2010
Deficiency #2		Scope: Many level Of Harm: 2 deficiency: Have A Program That Investigates, Controls And Keeps Infection From Spreading. survey Date: 05/21/2010 date Of Correction: 07/21/2010
Deficiency #3		Scope: Some level Of Harm: 1 deficiency: Provide A Safe, Clean, Comfortable And Homelike Environment. survey Date: 05/21/2010 date Of Correction: 07/21/2010

Mistreatment Deficiencies
Deficiency #1		Scope: Few level Of Harm: 2 deficiency: 1) Hire Only People With No Legal History Of Abusing, Neglecting Or Mistreating Residents; Or 2) Report And Investigate Any Acts Or Reports Of Abuse, Neglect Or Mistreatment Of Residents. survey Date: 08/18/2011 date Of Correction: 09/21/2011

Resident Rights Deficiencies
Deficiency #1		Scope: Few level Of Harm: 2 deficiency: Give Notice To The Resident Before A Room Or Roommate Change. survey Date: 08/18/2011 date Of Correction: 09/21/2011

Quality Care Deficiencies
Deficiency #1		Scope: Few level Of Harm: 2 deficiency: Give Each Resident Enough Fluids To Keep Them Healthy And Prevent Dehydration. survey Date: 08/18/2011 date Of Correction: 09/21/2011
Deficiency #2		Scope: Few level Of Harm: 2 deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident . survey Date: 08/18/2011 date Of Correction: 09/21/2011
Deficiency #3		Scope: Some level Of Harm: 2 deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident . survey Date: 05/24/2011 date Of Correction: 07/07/2011
Deficiency #4		Scope: Few level Of Harm: 2 deficiency: Provide Routine And 24-hour Emergency Dental Care For Each Resident. survey Date: 05/21/2010 date Of Correction: 07/21/2010
Deficiency #5		Scope: Some level Of Harm: 3 deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident . survey Date: 05/21/2010 date Of Correction: 07/21/2010

Resident Assessment Deficiencies
Deficiency #1		Scope: Few level Of Harm: 2 deficiency: Provide Doctors Orders For The Resident's Immediate Care, At The Time The Resident Was Admitted. survey Date: 08/18/2011 date Of Correction: 09/21/2011

Administration Deficiencies
Deficiency #1		Scope: Some level Of Harm: 2 deficiency: Set Up An Ongoing Quality Assessment And Assurance Group To Review Quality Deficiencies Quarterly, And Develop Corrective Plans Of Action. survey Date: 05/21/2010 date Of Correction: 07/21/2010
Deficiency #2		Scope: Few level Of Harm: 2 deficiency: Give Or Get Quality Lab Services/tests In A Timely Manner To Meet The Needs Of Residents. survey Date: 05/21/2010 date Of Correction: 07/21/2010

Pharmacy Service Deficiencies
Deficiency #1		Scope: Some level Of Harm: 2 deficiency: Safely Provide Drugs And Other Similar Products Available, Which Are Needed Every Day And In Emergencies, By A Licensed Pharmacist. survey Date: 05/24/2011 date Of Correction: 07/07/2011

Nutrition and Dietary Deficiencies
Deficiency #1		Scope: Few level Of Harm: 2 deficiency: Store, Cook, And Serve Food In A Safe And Clean Way. survey Date: 08/18/2011 date Of Correction: 09/21/2011

Quality Measures Q1
Percent of long-stay residents who received an antipsychotic medication	10.3:1 %
Percent of long-stay residents whose need for help with daily activities has increased	0.4 % (32.55 % lower than average)	vs	32.95 %
Percent of long-stay residents who self-report moderate to severe pain	16.3:1 %
Percent of long-stay high-risk residents with pressure ulcers	10.2 % (2.38 % lower than average)	vs	12.58 %
Percent of long-stay residents who lose too much weight	1.6 % (10.23 % lower than average)	vs	11.83 %
Percent of long-stay residents who have had a catheter inserted and left in their bladder	2.6 / 3 %
Percent of long-stay residents with a urinary tract infection	4.9 % (8.56 % lower than average)	vs	13.46 %
Percent of long-stay residents who have depressive symptoms	75.2 % (46.82 % higher than average)	vs	28.38 %
Percent of long-stay residents who were physically restrained	75.2 % (31.52 % higher than average)	vs	43.68 %
Percent of short-stay residents who self-report moderate to severe pain	36.8 % (11.78 % higher than average)	vs	25.02 %
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine	95.5 % (10.86 % higher than average)	vs	84.64 %
Percent of short-stay residents with Pressure ulcers that are new or worsened	91.5 % (7.56 % higher than average)	vs	83.94 %
Percent of short-stay residents who newly received an antipsychotic medication	3.3 % (42.6 % lower than average)	vs	45.90 %
Percent of long-stay residents experiencing one or more falls with major injury	4.8 % (10.72 % lower than average)	vs	15.52 %

Quality Measures Q3
Percent of long-stay residents who received an antipsychotic medication	13.7 % (11.69 % lower than average)	vs	25.39 %
Percent of long-stay residents whose need for help with daily activities has increased	0.5 - 2.0 % (23.2 % lower than average)	vs	23.70 %
Percent of long-stay residents who self-report moderate to severe pain	15.3 % (1.2 % higher than average)	vs	14.10 %
Percent of long-stay high-risk residents with pressure ulcers	9.8 % (0.58 % higher than average)	vs	9.22 %
Percent of long-stay residents who lose too much weight	3.9 % (4.6 % lower than average)	vs	8.50 %
Percent of long-stay low-risk residents who lose control of their bowels or bladder	69.3 % (25.92 % higher than average)	vs	43.38 %
Percent of long-stay residents who have had a catheter inserted and left in their bladder	2.7 % (7.95 % lower than average)	vs	10.65 %
Percent of long-stay residents with a urinary tract infection	9.3 % (0.28 % lower than average)	vs	9.58 %
Percent of long-stay residents who have depressive symptoms	75.2 % (55.34 % higher than average)	vs	19.86 %
Percent of long-stay residents who were physically restrained	75.2 % (36.67 % higher than average)	vs	38.53 %
Percent of long-stay residents experiencing one or more falls with major injury	5.2 % (5.53 % lower than average)	vs	10.73 %
Percent of short-stay residents who self-report moderate to severe pain	40.4 % (15.64 % higher than average)	vs	24.76 %
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine	95 % (13.56 % higher than average)	vs	81.44 %
Percent of short-stay residents with Pressure ulcers that are new or worsened	89.9 % (15.15 % higher than average)	vs	74.75 %
Percent of short-stay residents who newly received an antipsychotic medication	2.20 % (15.14 % lower than average)	vs	17.34 %