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GLENDALE CARE CENTER

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GLENDALE CARE CENTER VS
All other Nursing Homes USA
General
City GLENDALE   vs 0.1% Nursing Homes USA have GLENDALE
State attribute explanation AZ   vs 0.9% Nursing Homes USA have AZ
Street 4704 WEST DIANA AVENUE  
Zip Code 85302  
Phone 6232473949  
Overall Star Rating
(0.11 lower than average)
vs
3.11

Health Inspections Star Rating
(0.83 lower than average)
vs
2.83

Nurse Staffing Star Rating
(0.83 higher than average)
vs
3.17

Quality Measures Star Rating
(0.31 lower than average)
vs
3.31

RN Only Star Rating
(0.83 higher than average)
vs
3.17

Number of Certified Beds
196  (87.06 higher than average)
vs
108.94

Total Number of Residents
92  (0.75 higher than average)
vs
91.25

Percent of Occupied Beds
47 % (36.65 % lower than average)
vs
83.65 %

Health Survey Date 8/18/2011  
Fire Survey Date 8/24/2011  
Sprinkler Status Partially Sprinklered  vs 8.5% Nursing Homes USA have Partially Sprinklered
Program Participation Medicare And Medicaid  vs 91.5% Nursing Homes USA have Medicare and Medicaid
Type of Ownership For Profit - Corporation  vs 56.7% Nursing Homes USA have For profit - Corporation
Located Within a Hospital? No  vs 93.6% Nursing Homes USA don't have Located Within a Hospital?
Multi Nursing Home Ownership? Yes  vs 54.9% Nursing Homes USA have Multi Nursing Home Ownership?
Resident and Family Councils RESIDENT   vs 66% Nursing Homes USA have RESIDENT
Continuing Care Retirement Community? No  vs 90.9% Nursing Homes USA don't have Continuing Care Retirement Community?
Quality Indicator Survey? Yes  vs 31.3% Nursing Homes USA have Quality Indicator Survey?
Special Focus Facility? No  vs 99% Nursing Homes USA don't have Special Focus Facility?
Civil Money Penalty Count
(57.16 lower than average)
vs
58.16

Total Enforcement Actions Count
(54.31 lower than average)
vs
56.31

# of deficiencies 15  
Staff Information
Number of Residents
92  (0.62 higher than average)
vs
91.38

Number of RN Hours Per Resident Per Day
0.88  (0.11 higher than average)
vs
0.77

Number of LPN/LVN Hours Per Resident Per Day
1.12  (0.28 higher than average)
vs
0.84

Total Number of Licensed Staff Hours Per Resident Per Day
(0.41 higher than average)
vs
1.59

Number of CNA Hours Per Resident Per Day
0.08  (5.41 lower than average)
vs
5.49

Number Therapy Hours Per Resident Per Day
0.08  (0.02 lower than average)
vs
0.10

Environmental Deficiencies
Deficiency #1 Scope: Some
level Of Harm: 2
deficiency: Make Sure That A Working Call System Is Available In Each Resident's Room Or Bathroom And Bathing Area.
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Deficiency #2 Scope: Many
level Of Harm: 2
deficiency: Have A Program That Investigates, Controls And Keeps Infection From Spreading.
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Deficiency #3 Scope: Some
level Of Harm: 1
deficiency: Provide A Safe, Clean, Comfortable And Homelike Environment.
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Mistreatment Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: 1) Hire Only People With No Legal History Of Abusing, Neglecting Or Mistreating Residents; Or 2) Report And Investigate Any Acts Or Reports Of Abuse, Neglect Or Mistreatment Of Residents.
survey Date: 08/18/2011
date Of Correction: 09/21/2011 

Resident Rights Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Give Notice To The Resident Before A Room Or Roommate Change.
survey Date: 08/18/2011
date Of Correction: 09/21/2011 

Quality Care Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Give Each Resident Enough Fluids To Keep Them Healthy And Prevent Dehydration.
survey Date: 08/18/2011
date Of Correction: 09/21/2011 

Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident .
survey Date: 08/18/2011
date Of Correction: 09/21/2011 

Deficiency #3 Scope: Some
level Of Harm: 2
deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident .
survey Date: 05/24/2011
date Of Correction: 07/07/2011 

Deficiency #4 Scope: Few
level Of Harm: 2
deficiency: Provide Routine And 24-hour Emergency Dental Care For Each Resident.
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Deficiency #5 Scope: Some
level Of Harm: 3
deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident .
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Resident Assessment Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Provide Doctors Orders For The Resident's Immediate Care, At The Time The Resident Was Admitted.
survey Date: 08/18/2011
date Of Correction: 09/21/2011 

Administration Deficiencies
Deficiency #1 Scope: Some
level Of Harm: 2
deficiency: Set Up An Ongoing Quality Assessment And Assurance Group To Review Quality Deficiencies Quarterly, And Develop Corrective Plans Of Action.
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Give Or Get Quality Lab Services/tests In A Timely Manner To Meet The Needs Of Residents.
survey Date: 05/21/2010
date Of Correction: 07/21/2010 

Pharmacy Service Deficiencies
Deficiency #1 Scope: Some
level Of Harm: 2
deficiency: Safely Provide Drugs And Other Similar Products Available, Which Are Needed Every Day And In Emergencies, By A Licensed Pharmacist.
survey Date: 05/24/2011
date Of Correction: 07/07/2011 

Nutrition and Dietary Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Store, Cook, And Serve Food In A Safe And Clean Way.
survey Date: 08/18/2011
date Of Correction: 09/21/2011 

Quality Measures Q1
Percent of long-stay residents who received an antipsychotic medication 10.3:1 % 
Percent of long-stay residents whose need for help with daily activities has increased
0.4 % (32.55 % lower than average)
vs
32.95 %

Percent of long-stay residents who self-report moderate to severe pain 16.3:1 % 
Percent of long-stay high-risk residents with pressure ulcers
10.2 % (2.38 % lower than average)
vs
12.58 %

Percent of long-stay residents who lose too much weight
1.6 % (10.23 % lower than average)
vs
11.83 %

Percent of long-stay residents who have had a catheter inserted and left in their bladder 2.6 / 3 % 
Percent of long-stay residents with a urinary tract infection
4.9 % (8.56 % lower than average)
vs
13.46 %

Percent of long-stay residents who have depressive symptoms
75.2 % (46.82 % higher than average)
vs
28.38 %

Percent of long-stay residents who were physically restrained
75.2 % (31.52 % higher than average)
vs
43.68 %

Percent of short-stay residents who self-report moderate to severe pain
36.8 % (11.78 % higher than average)
vs
25.02 %

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
95.5 % (10.86 % higher than average)
vs
84.64 %

Percent of short-stay residents with Pressure ulcers that are new or worsened
91.5 % (7.56 % higher than average)
vs
83.94 %

Percent of short-stay residents who newly received an antipsychotic medication
3.3 % (42.6 % lower than average)
vs
45.90 %

Percent of long-stay residents experiencing one or more falls with major injury
4.8 % (10.72 % lower than average)
vs
15.52 %

Quality Measures Q3
Percent of long-stay residents who received an antipsychotic medication
13.7 % (11.69 % lower than average)
vs
25.39 %

Percent of long-stay residents whose need for help with daily activities has increased
0.5 - 2.0 % (23.2 % lower than average)
vs
23.70 %

Percent of long-stay residents who self-report moderate to severe pain
15.3 % (1.2 % higher than average)
vs
14.10 %

Percent of long-stay high-risk residents with pressure ulcers
9.8 % (0.58 % higher than average)
vs
9.22 %

Percent of long-stay residents who lose too much weight
3.9 % (4.6 % lower than average)
vs
8.50 %

Percent of long-stay low-risk residents who lose control of their bowels or bladder
69.3 % (25.92 % higher than average)
vs
43.38 %

Percent of long-stay residents who have had a catheter inserted and left in their bladder
2.7 % (7.95 % lower than average)
vs
10.65 %

Percent of long-stay residents with a urinary tract infection
9.3 % (0.28 % lower than average)
vs
9.58 %

Percent of long-stay residents who have depressive symptoms
75.2 % (55.34 % higher than average)
vs
19.86 %

Percent of long-stay residents who were physically restrained
75.2 % (36.67 % higher than average)
vs
38.53 %

Percent of long-stay residents experiencing one or more falls with major injury
5.2 % (5.53 % lower than average)
vs
10.73 %

Percent of short-stay residents who self-report moderate to severe pain
40.4 % (15.64 % higher than average)
vs
24.76 %

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
95 % (13.56 % higher than average)
vs
81.44 %

Percent of short-stay residents with Pressure ulcers that are new or worsened
89.9 % (15.15 % higher than average)
vs
74.75 %

Percent of short-stay residents who newly received an antipsychotic medication
2.20 % (15.14 % lower than average)
vs
17.34 %



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