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HEARTLAND HEALTH CARE CENTER-GRAND RAPIDS

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HEARTLAND HEALTH CARE CENTER-GRAND RAPIDS VS
All other Nursing Homes USA
General
City GRAND RAPIDS   vs 0.1% Nursing Homes USA have GRAND RAPIDS
State attribute explanation MI   vs 2.8% Nursing Homes USA have MI
Street 2320 E BELTLINE SE  
Zip Code 49546  
Phone 6169493000  
Overall Star Rating
(0.11 lower than average)
vs
3.11

Health Inspections Star Rating
(0.17 higher than average)
vs
2.83

Nurse Staffing Star Rating
(0.17 lower than average)
vs
3.17

Quality Measures Star Rating
(0.69 higher than average)
vs
3.31

RN Only Star Rating
(0.83 higher than average)
vs
3.17

Number of Certified Beds
198  (89.06 higher than average)
vs
108.94

Total Number of Residents
149  (57.75 higher than average)
vs
91.25

Percent of Occupied Beds
75 % (8.65 % lower than average)
vs
83.65 %

Health Survey Date 6/29/2012  
Fire Survey Date 6/29/2012  
Sprinkler Status Fully Sprinklered  vs 90.2% Nursing Homes USA have Fully Sprinklered
Program Participation Medicare And Medicaid  vs 91.5% Nursing Homes USA have Medicare and Medicaid
Type of Ownership For Profit - Corporation  vs 56.7% Nursing Homes USA have For profit - Corporation
Located Within a Hospital? No  vs 93.6% Nursing Homes USA don't have Located Within a Hospital?
Multi Nursing Home Ownership? Yes  vs 54.9% Nursing Homes USA have Multi Nursing Home Ownership?
Resident and Family Councils RESIDENT   vs 66% Nursing Homes USA have RESIDENT
Continuing Care Retirement Community? No  vs 90.9% Nursing Homes USA don't have Continuing Care Retirement Community?
Quality Indicator Survey? No  vs 68.7% Nursing Homes USA don't have Quality Indicator Survey?
Special Focus Facility? No  vs 99% Nursing Homes USA don't have Special Focus Facility?
Civil Money Penalty Count
(57.16 lower than average)
vs
58.16

Total Enforcement Actions Count
(53.31 lower than average)
vs
56.31

# of deficiencies
19  (11.52 higher than average)
vs
7.48

Staff Information
Number of Residents
149  (57.62 higher than average)
vs
91.38

Number of RN Hours Per Resident Per Day
0.99  (0.22 higher than average)
vs
0.77

Number of LPN/LVN Hours Per Resident Per Day
0.65  (0.19 lower than average)
vs
0.84

Total Number of Licensed Staff Hours Per Resident Per Day
1.64  (0.05 higher than average)
vs
1.59

Number of CNA Hours Per Resident Per Day
0.07  (5.42 lower than average)
vs
5.49

Number Therapy Hours Per Resident Per Day
0.07  (0.03 lower than average)
vs
0.10

Environmental Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Make Sure There Is A Pest Control Program To Prevent/deal With Mice, Insects, Or Other Pests.
survey Date: 05/20/2011
date Of Correction: 06/21/2011 

Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Provide A Safe, Clean, Comfortable And Homelike Environment.
survey Date: 05/20/2011
date Of Correction: 06/21/2011 

Deficiency #3 Scope: Few
level Of Harm: 2
deficiency: Provide Housekeeping And Maintenance Services.
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Mistreatment Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: 1) Hire Only People With No Legal History Of Abusing, Neglecting Or Mistreating Residents; Or 2) Report And Investigate Any Acts Or Reports Of Abuse, Neglect Or Mistreatment Of Residents.
survey Date: 12/20/2010
date Of Correction: 02/05/2011 

Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Write And Use Policies That Forbid Mistreatment, Neglect And Abuse Of Residents And Theft Of Residents' Property.
survey Date: 12/20/2010
date Of Correction: 02/05/2011 

Deficiency #3 Scope: Few
level Of Harm: 2
deficiency: 1) Hire Only People With No Legal History Of Abusing, Neglecting Or Mistreating Residents; Or 2) Report And Investigate Any Acts Or Reports Of Abuse, Neglect Or Mistreatment Of Residents.
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Deficiency #4 Scope: Few
level Of Harm: 3
deficiency: Protect Each Resident From All Abuse, Physical Punishment, And Being Separated From Others.
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Resident Rights Deficiencies
Deficiency #1 Scope: Some
level Of Harm: 2
deficiency: Reasonably Accommodate The Needs And Preferences Of Each Resident.
survey Date: 05/20/2011
date Of Correction: 06/21/2011 

Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Reasonably Accommodate The Needs And Preferences Of Each Resident.
survey Date: 12/20/2010
date Of Correction: 02/05/2011 

Deficiency #3 Scope: Few
level Of Harm: 2
deficiency: Provide Care For Residents In A Way That Keeps Or Builds Each Resident's Dignity And Respect Of Individuality.
survey Date: 12/20/2010
date Of Correction: 02/05/2011 

Quality Care Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Assist Those Residents Who Need Total Help With Eating/drinking, Grooming And Personal And Oral Hygiene.
survey Date: 05/20/2011
date Of Correction: 06/21/2011 

Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Have Enough Nurses To Care For Every Resident In A Way That Maximizes The Resident's Well Being.
survey Date: 02/15/2011
date Of Correction: 03/15/2011 

Deficiency #3 Scope: Few
level Of Harm: 2
deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident .
survey Date: 02/15/2011
date Of Correction: 03/15/2011 

Deficiency #4 Scope: Few
level Of Harm: 2
deficiency: Make Sure Services Provided By The Nursing Facility Meet Professional Standards Of Quality.
survey Date: 06/01/2010
date Of Correction: 06/22/2010 

Deficiency #5 Scope: Few
level Of Harm: 2
deficiency: Properly Care For Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, And Prostheses.
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Deficiency #6 Scope: Few
level Of Harm: 4
deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident .
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Deficiency #7 Scope: Some
level Of Harm: 2
deficiency: Make Sure Services Provided By The Nursing Facility Meet Professional Standards Of Quality.
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Resident Assessment Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Develop A Complete Care Plan That Meets All Of A Resident's Needs, With Timetables And Actions That Can Be Measured.
survey Date: 12/20/2010
date Of Correction: 02/05/2011 

Pharmacy Service Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Make Sure That Residents Are Safe From Serious Medication Errors.
survey Date: 06/30/2009
date Of Correction: 08/13/2009 

Quality Measures Q1
Percent of long-stay residents who received an antipsychotic medication
20.3 % (4.79 % lower than average)
vs
25.09 %

Percent of long-stay residents whose need for help with daily activities has increased
2.8 % (30.15 % lower than average)
vs
32.95 %

Percent of long-stay residents who self-report moderate to severe pain 9.4 / 10.4 % 
Percent of long-stay high-risk residents with pressure ulcers
7.5 % (5.08 % lower than average)
vs
12.58 %

Percent of long-stay residents who lose too much weight
10.6 % (1.23 % lower than average)
vs
11.83 %

Percent of long-stay low-risk residents who lose control of their bowels or bladder
47.8 % (3.26 % higher than average)
vs
44.54 %

Percent of long-stay residents who have had a catheter inserted and left in their bladder
9.6 % (6.03 % lower than average)
vs
15.63 %

Percent of long-stay residents with a urinary tract infection
1.4 % (12.06 % lower than average)
vs
13.46 %

Percent of long-stay residents who have depressive symptoms
7.1 % (21.28 % lower than average)
vs
28.38 %

Percent of long-stay residents who were physically restrained
1.4 % (42.28 % lower than average)
vs
43.68 %

Percent of short-stay residents who self-report moderate to severe pain
10.9 % (14.12 % lower than average)
vs
25.02 %

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
91.4 % (6.76 % higher than average)
vs
84.64 %

Percent of short-stay residents with Pressure ulcers that are new or worsened
90.8 % (6.86 % higher than average)
vs
83.94 %

Percent of short-stay residents who newly received an antipsychotic medication
3.6 % (42.3 % lower than average)
vs
45.90 %

Percent of long-stay residents experiencing one or more falls with major injury
0.7 % (14.82 % lower than average)
vs
15.52 %

Quality Measures Q3
Percent of long-stay residents who received an antipsychotic medication
22.9 % (2.49 % lower than average)
vs
25.39 %

Percent of long-stay residents whose need for help with daily activities has increased
1.3 % (22.4 % lower than average)
vs
23.70 %

Percent of long-stay residents who self-report moderate to severe pain
8.7 % (5.4 % lower than average)
vs
14.10 %

Percent of long-stay high-risk residents with pressure ulcers
7.1 % (2.12 % lower than average)
vs
9.22 %

Percent of long-stay residents who lose too much weight
7.1 % (1.4 % lower than average)
vs
8.50 %

Percent of long-stay low-risk residents who lose control of their bowels or bladder
51.5 % (8.12 % higher than average)
vs
43.38 %

Percent of long-stay residents who have had a catheter inserted and left in their bladder
7.6 % (3.05 % lower than average)
vs
10.65 %

Percent of long-stay residents with a urinary tract infection
1.2 % (8.38 % lower than average)
vs
9.58 %

Percent of long-stay residents who have depressive symptoms
5.1 % (14.76 % lower than average)
vs
19.86 %

Percent of long-stay residents who were physically restrained
1.7 % (36.83 % lower than average)
vs
38.53 %

Percent of long-stay residents experiencing one or more falls with major injury
1 % (9.73 % lower than average)
vs
10.73 %

Percent of short-stay residents who self-report moderate to severe pain
18.8 % (5.96 % lower than average)
vs
24.76 %

Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
89.6 % (8.16 % higher than average)
vs
81.44 %

Percent of short-stay residents with Pressure ulcers that are new or worsened
91.4 % (16.65 % higher than average)
vs
74.75 %

Percent of short-stay residents who newly received an antipsychotic medication
17.2 % (0.14 % lower than average)
vs
17.34 %



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