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DESERT HAVEN CARE CENTER

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DESERT HAVEN CARE CENTER VS
Nursing Homes USA
General
City PHOENIX   0.2% Nursing Homes USA have PHOENIX
State attribute explanation AZ   0.9% Nursing Homes USA have AZ
Street 2645 EAST THOMAS ROAD  
Zip Code 85016  
Phone 6029568000  
Overall Star Rating
3.11
Health Inspections Star Rating
2.83
Quality Measures Star Rating
3.31
Number of Certified Beds
115 
108.94
Total Number of Residents
78 
91.25
Percent of Occupied Beds
68 %
83.65 %
Health Survey Date 6/11/2012  
Fire Survey Date 6/13/2012  
Sprinkler Status Fully Sprinklered  90.2% Nursing Homes USA have Fully Sprinklered
Program Participation Medicare And Medicaid  91.5% Nursing Homes USA have Medicare and Medicaid
Type of Ownership For Profit - Corporation  56.7% Nursing Homes USA have For profit - Corporation
Located Within a Hospital? No  93.6% Nursing Homes USA don't have Located Within a Hospital?
Multi Nursing Home Ownership? No  45.1% Nursing Homes USA don't have Multi Nursing Home Ownership?
Resident and Family Councils RESIDENT   66% Nursing Homes USA have RESIDENT
Continuing Care Retirement Community? No  90.9% Nursing Homes USA don't have Continuing Care Retirement Community?
Quality Indicator Survey? Yes  31.3% Nursing Homes USA have Quality Indicator Survey?
Special Focus Facility? No  99% Nursing Homes USA don't have Special Focus Facility?
Civil Money Penalty Count
75.2 
58.16
Total Enforcement Actions Count
56.31
# of deficiencies 22  
Staff Information
Number of Residents
78 
91.38
Environmental Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 3
deficiency: Make Sure That The Nursing Home Area Is Free From Accident Hazards And Risks And Provides Supervision To Prevent Avoidable Accidents.
survey Date: 10/27/2010
date Of Correction: 12/22/2010 
Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Provide Adequate And Comfortable Lighting Levels In All Areas.
survey Date: 01/28/2010
date Of Correction: 03/23/2010 
Deficiency #3 Scope: Some
level Of Harm: 2
deficiency: Provide Housekeeping And Maintenance Services.
survey Date: 01/28/2010
date Of Correction: 03/23/2010 
Deficiency #4 Scope: Few
level Of Harm: 2
deficiency: Make Sure That The Nursing Home Area Is Free From Accident Hazards And Risks And Provides Supervision To Prevent Avoidable Accidents.
survey Date: 11/04/2009
date Of Correction: 12/15/2009 
Deficiency #5 Scope: Some
level Of Harm: 2
deficiency: Make Sure That The Nursing Home Area Is Free From Accident Hazards And Risks And Provides Supervision To Prevent Avoidable Accidents.
survey Date: 05/22/2009
date Of Correction: 07/23/2009 
Deficiency #6 Scope: Some
level Of Harm: 2
deficiency: Provide A Safe, Clean, Comfortable And Homelike Environment.
survey Date: 05/22/2009
date Of Correction: 07/23/2009 
Mistreatment Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: 1) Hire Only People With No Legal History Of Abusing, Neglecting Or Mistreating Residents; Or 2) Report And Investigate Any Acts Or Reports Of Abuse, Neglect Or Mistreatment Of Residents.
survey Date: 10/12/2011
date Of Correction: 11/04/2011 
Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: 1) Hire Only People With No Legal History Of Abusing, Neglecting Or Mistreating Residents; Or 2) Report And Investigate Any Acts Or Reports Of Abuse, Neglect Or Mistreatment Of Residents.
survey Date: 11/04/2009
date Of Correction: 12/15/2009 
Deficiency #3 Scope: Few
level Of Harm: 2
deficiency: Keep Each Resident Free From Drugs That Restrain Them, Unless Needed For Medical Treatment.
survey Date: 11/04/2009
date Of Correction: 12/15/2009 
Deficiency #4 Scope: Few
level Of Harm: 2
deficiency: Keep Each Resident Free From Physical Restraints, Unless Needed For Medical Treatment.
survey Date: 11/04/2009
date Of Correction: 12/15/2009 
Resident Rights Deficiencies
Deficiency #1 Scope: Some
level Of Harm: 1
deficiency: Give Each Resident A Notice Of Rights, Rules, Services And Charges. Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items And Services Medicaid Covers And Which The Resident Must Pay For.
survey Date: 05/22/2009
date Of Correction: 07/23/2009 
Quality Care Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Provide Necessary Care And Services To Maintain The Highest Well Being Of Each Resident .
survey Date: 04/29/2011
date Of Correction: 06/22/2011 
Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: Make Sure Services Provided By The Nursing Facility Meet Professional Standards Of Quality.
survey Date: 04/29/2011
date Of Correction: 06/22/2011 
Deficiency #3 Scope: Few
level Of Harm: 2
deficiency: Provide Care By Qualified Persons According To Each Resident's Written Plan Of Care.
survey Date: 10/27/2010
date Of Correction: 12/22/2010 
Deficiency #4 Scope: Few
level Of Harm: 2
deficiency: Make Sure Services Provided By The Nursing Facility Meet Professional Standards Of Quality.
survey Date: 10/27/2010
date Of Correction: 12/22/2010 
Deficiency #5 Scope: Few
level Of Harm: 2
deficiency: Provide Medically-related Social Services To Help Each Resident Achieve The Highest Possible Quality Of Life.
survey Date: 10/27/2010
date Of Correction: 12/22/2010 
Deficiency #6 Scope: Few
level Of Harm: 2
deficiency: Give Or Get Specialized Rehabilitative Services Per The Patient's Assessment Or Plan Of Care.
survey Date: 05/22/2009
date Of Correction: 07/23/2009 
Deficiency #7 Scope: Few
level Of Harm: 2
deficiency: Make Sure Services Provided By The Nursing Facility Meet Professional Standards Of Quality.
survey Date: 05/22/2009
date Of Correction: 07/23/2009 
Administration Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Make Sure That Nurse Aides Show They Have The Skills And Techniques To Be Able To Care For Residents' Needs.
survey Date: 11/04/2009
date Of Correction: 12/15/2009 
Pharmacy Service Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Make Sure That Residents Are Safe From Serious Medication Errors.
survey Date: 11/04/2009
date Of Correction: 12/15/2009 
Deficiency #2 Scope: Few
level Of Harm: 2
deficiency: 1) Make Sure That Each Resident's Drug Regimen Is Free From Unnecessary Drugs; 2) Each Resident's Entire Drug/medication Is Managed And Monitored To Achieve Highest Well Being.
survey Date: 05/22/2009
date Of Correction: 07/23/2009 
Nutrition and Dietary Deficiencies
Deficiency #1 Scope: Few
level Of Harm: 2
deficiency: Make Sure That Special Or Therapeutic Diets Are Ordered By The Attending Doctor.
survey Date: 10/12/2011
date Of Correction: 11/04/2011 
Quality Measures Q1
Percent of long-stay residents who received an antipsychotic medication
73.7 %
25.09 %
Percent of long-stay residents whose need for help with daily activities has increased
75.2 %
32.95 %
Percent of long-stay residents who self-report moderate to severe pain
21.6 %
16.66 %
Percent of long-stay high-risk residents with pressure ulcers
4.5 %
12.58 %
Percent of long-stay residents who lose too much weight
1.2 %
11.83 %
Percent of long-stay low-risk residents who lose control of their bowels or bladder
36.1 %
44.54 %
Percent of long-stay residents who have had a catheter inserted and left in their bladder
2.7 %
15.63 %
Percent of long-stay residents with a urinary tract infection
6.2 %
13.46 %
Percent of long-stay residents who have depressive symptoms 13.9 / 15.3 % 
Percent of long-stay residents who were physically restrained
4.9 %
43.68 %
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
95.8 %
84.64 %
Percent of short-stay residents with Pressure ulcers that are new or worsened
12.5 %
83.94 %
Percent of short-stay residents who newly received an antipsychotic medication
45.90
Percent of long-stay residents experiencing one or more falls with major injury
1.2 %
15.52 %
Quality Measures Q3
Percent of long-stay residents who received an antipsychotic medication
64.9 %
25.39 %
Percent of long-stay residents whose need for help with daily activities has increased
75.2 %
23.70 %
Percent of long-stay residents who self-report moderate to severe pain
22.1 (71.8) %
14.10 %
Percent of long-stay high-risk residents with pressure ulcers
4.2 %
9.22 %
Percent of long-stay residents who lose too much weight
2.5 %
8.50 %
Percent of long-stay low-risk residents who lose control of their bowels or bladder
41.7 %
43.38 %
Percent of long-stay residents who have had a catheter inserted and left in their bladder
2.4 %
10.65 %
Percent of long-stay residents with a urinary tract infection
5 %
9.58 %
Percent of long-stay residents who have depressive symptoms 12.3:1 % 
Percent of long-stay residents who were physically restrained
2.9 %
38.53 %
Percent of long-stay residents experiencing one or more falls with major injury
0.4 %
10.73 %
Percent of short-stay residents who self-report moderate to severe pain
35.7 %
24.76 %
Percent of short-stay residents assessed and given, appropriately, the seasonal influenza vaccine
90.6 %
81.44 %
Percent of short-stay residents with Pressure ulcers that are new or worsened 5.6:1 % 

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